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Follow-up & Referrals

Bring quiet deals back, and turn happy clients into the next one.

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FOLLOW-UP

6 Rules for Calling a New Lead Back in One Minute

The front desk email lands mid-session and you call back tonight, when the lead has already moved on. Six rules for the callback, in the order you'd use them, each one word for word.

November 8, 2026 · 3 MIN READ

REFERRALS

How to Ask for Referrals Without Making It Awkward

"If you know anyone, send them my way" produces nothing, because it has no name in it, no action and no moment. Here is how to ask for an introduction instead, at the three moments it works, word for word.

October 12, 2026 · 7 MIN READ

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